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Attfinished the Steve Harvey Sand also and also Soul Festival 2017 this past weekend at the Atlantis Hotel. It was a fabulous event and the Royal Tower was exceptionally nice. Had a nice check out of the beach and also can check out the ships as the docked for the day. The staff was wonderful and also extremely polite and valuable. The residential or commercial property itself was a lot to take in. Nice eating locations and shopping on the property.
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This location is killing me! Checked in today. We’re in a $1300/night 2-bedroom suite. When we checked in, the main component of the suite was all set however not the connecting kids’ room. So we settled in, unpacked, changed clothing, and also went down to the pools for a couple hrs.When I went back, I couldn’t access Wi-Fi with my room # login information anyeven more (even though it had actually operated fine earlier). I referred to as Guest Services. They shelp they’d look right into it and call me back. No one did. I dubbed them aget an hour later. Now they tell me that once housemaintaining was cleaning the kids’ room, they discovered that their room was absent the minibar. So... GET THIS... They took it upon themselves to CHECK US OUT of our room. So, currently our Wi-Fi doesn’t work, and my child (that is totally hangry and just wants a snack) can’t open up the minibar we do have actually. We’re now locked out of Wi-Fi and the minibar too. I tell Guest Services we just want to stay where we are, and also they finally put me in touch with IT, who gives me an access code we have the right to use to get Wi-Fi. Then my kids goes to take a shower in her room. Inside her shower, she finds: the ironing board, luggage rack, coffee maker and also filters, all the glassware, and also miscellaneous various other sundry things. WTH?! Next thing I recognize, my kid is crying because she simply stepped on a broken toothpick on her bedroom floor! Seriously? There’s food and also debris anywhere the floor. The beds have actually not a single pillow on them. The room was clearly never cleaned. Did I cite the TP holder in my bathroom is totally falling off the wall and dangling from the drywall by a solitary loose screw? Wow, am I unimpressed! Housekeeping is below currently. But this is ridiculous, right?!?